Terms of Service

Last updated: 1/9/2026

1. Agreement to Terms

By accessing or using Conect ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including agencies, solopreneurs, team members, and any other individuals who access or use the platform.

2. Description of Service

Conect is an agency management platform that provides:

Secure workspace management for agencies and solopreneurs
Organization and team member management
Customer relationship management
Social media account integration and management (including Instagram)
Subscription and plan management
Audit logging and compliance features

3. User Accounts and Registration

3.1 Account Creation

To use the Service, you must:

Be at least 13 years of age (or the age of majority in your jurisdiction)
Provide accurate, current, and complete information during registration
Maintain and update your information to keep it accurate
Maintain the security of your account credentials
Accept responsibility for all activities under your account

3.2 Account Types

You may create an account as either:

Agency: For businesses managing multiple clients and team members
Solopreneur: For individual professionals managing their own business

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

4. Meta Platform Integration

Our Service integrates with Meta platforms (Facebook, Instagram, and Threads) through official Meta APIs to provide social media management and content embedding capabilities. This section outlines your responsibilities and our compliance with Meta's policies when using these features.

4.1 Connecting Meta Platform Accounts

Our Service allows you to connect Meta platform accounts (Facebook Pages, Instagram Business/Creator accounts) to manage content on behalf of your customers. By connecting a Meta platform account:

You grant us permission to access and manage the connected account through official Meta APIs (Instagram Graph API, Facebook Pages API)
You represent that you have the legal authority to connect and manage the account (either as the owner or with explicit permission from the owner)
You understand that we will store encrypted access tokens to maintain connection without requiring re-authentication
You can disconnect the account at any time, which will revoke our access and stop Platform Data collection
You authorize us to use Platform Data (any information obtained from Meta platforms) solely to provide the service features you request

4.2 Instagram Graph API Integration

When connecting Instagram Business or Creator accounts, you authorize us to:

Access profile information, posts, stories, reels, and media content through Instagram Graph API
Publish and schedule content (posts, stories, reels, carousels) to your Instagram accounts
Read engagement data (comments, likes, shares) when permissions are granted
Manage comments and messages when permissions are granted

Permissions Used: We request the following permissions through Instagram Graph API:pages_show_list, pages_read_engagement, and instagram_content_publish. These permissions are requested only when you explicitly connect your Instagram account.

4.3 Facebook Pages API Integration

When connecting Facebook Pages, you authorize us to:

Access page information, posts, photos, videos, and content through Facebook Pages API
Publish and schedule content (text posts, photos, videos, albums, events) to your Facebook Pages
Read engagement data (comments, reactions, shares) when permissions are granted
Manage page metadata and engagement (comments, reactions) when permissions are granted

Permissions Used: We request the following permissions through Facebook Pages API:pages_show_list, pages_read_engagement, pages_manage_posts, pages_manage_metadata, pages_read_user_content, and pages_manage_engagement. These permissions are requested only when you explicitly connect your Facebook Page.

4.4 Compliance with Meta's Platform Data Use Policy

Our use of Meta APIs and Platform Data complies with Meta's Platform Data Use Policy:

Authorized Use Only: We use Platform Data only as authorized by you through OAuth permissions and solely to provide the services you request
No Unauthorized Sharing: We do not share Platform Data with unauthorized third parties. Platform Data is only shared with Meta's APIs as necessary to provide our services
No Advertising Use: We do not use Platform Data for advertising, marketing, or any purpose other than providing the specific service features you authorize
No Data Scraping: We do not engage in data scraping or automated data collection from Meta platforms outside of official APIs
Data Minimization: We only collect and store Platform Data that is necessary for the features you use

4.5 Third-Party Terms

Your use of Meta platform integrations is also subject to the terms of service and privacy policies of Meta platforms:

Meta Terms of Service: Facebook Terms of Service, Instagram Terms of Use
Meta Privacy Policy: Meta Privacy Policy
Meta Platform Data Use Policy: We comply with Meta's Platform Data Use Policy, which governs how developers can use data obtained from Meta platforms
Meta Community Standards: We respect and comply with Meta's Community Standards when accessing and displaying content

You agree to comply with all applicable Meta terms and policies when using our Service.

4.6 Account Responsibility

You are solely responsible for:

Ensuring you have proper authorization to connect and manage Meta platform accounts
Complying with Meta's Terms of Service, Platform Data Use Policy, and Community Standards
Any content published or actions taken through connected Meta platform accounts
Maintaining the security of connected Meta platform accounts
Ensuring that any content you publish complies with Meta's Community Standards

5. Embedded Content from Meta Platforms (oEmbed API)

Our Service enables embedding of publicly available content from Facebook, Instagram, and Threads using Meta's official oEmbed API. This section outlines your responsibilities and our compliance with Meta's policies when using this feature.

5.1 Compliance with Meta's Terms and Policies

By using our embedding service, you agree to comply with all applicable Meta policies, including:

Meta Terms of Service: You must comply with Meta's Terms of Service, including the Facebook Terms of Service, Instagram Terms of Use, and Threads Terms of Use
Meta Platform Data Use Policy: Our use of Platform Data (any information obtained from Meta platforms) complies with Meta's Platform Data Use Policy. We use Platform Data obtained through the oEmbed API solely to enable the embedding functionality and do not use it for advertising, marketing, or any other purpose
Meta Community Standards: You agree not to embed content that violates Meta's Community Standards, including content that is hateful, violent, or otherwise prohibited

5.2 Content Ownership and Attribution

When embedding content from Meta platforms:

Content Ownership: All embedded content remains the intellectual property of the original content creator or Meta, as applicable. You do not gain any ownership rights to embedded content
Proper Attribution: Embedded content includes proper attribution to the original creator and links to the original post. You must not remove, modify, or obscure this attribution
Respect for Rights: You must respect the intellectual property rights of content creators and Meta. Do not claim ownership of embedded content or use it in ways that infringe upon these rights

5.3 Prohibited Activities

You agree not to engage in any of the following prohibited activities when using our embedding service:

Data Scraping: Do not use automated systems, bots, or scrapers to collect data from Meta platforms outside of official APIs. We only use Meta's official oEmbed API for embedding content
Content Modification: Do not modify, alter, or misrepresent embedded content in ways that violate Meta's policies or mislead viewers about the original content
Unauthorized Data Collection: Do not attempt to collect, store, or use Platform Data beyond what is necessary for embedding. We comply with Meta's restrictions on data collection and storage
Privacy Violations: Do not embed private or restricted content. Only publicly available content may be embedded
Commercial Misuse: Do not use embedded content for advertising, marketing, or monetization purposes that violate Meta's policies
Harmful Content: Do not embed content that is illegal, harmful, or violates Meta's Community Standards

5.4 User Responsibilities

When using our embedding service, you are responsible for:

Ensuring you have the right to embed the content (e.g., you own the content or have permission from the owner)
Complying with all applicable laws, regulations, and Meta's policies when embedding content
Respecting the privacy and rights of content creators and users whose content is embedded
Monitoring embedded content to ensure it remains appropriate and compliant with our Terms and Meta's policies
Removing embedded content if requested by the content creator or if it violates any policies

5.5 Our Compliance Commitment

We are committed to compliance with Meta's Platform Data Use Policy and Terms of Service:

We use only Meta's official oEmbed API to embed content, ensuring compliance with Meta's technical requirements
We use Platform Data solely to enable the embedding functionality and do not use it for any other purpose
We do not engage in data scraping, unauthorized data collection, or any activities prohibited by Meta's policies
We respect content creators' rights and provide proper attribution for all embedded content
We maintain transparency about our use of Meta's APIs and Platform Data in our Privacy Policy

5.6 Termination of Embedding Service

We reserve the right to suspend or terminate your access to the embedding service if you:

Violate Meta's Terms of Service or Platform Data Use Policy
Engage in any prohibited activities described in this section
Use embedded content in ways that violate applicable laws or regulations
Fail to comply with our Terms of Service

We may also be required to suspend or terminate the embedding service if Meta revokes our access to their APIs or if we are found to be in violation of Meta's policies.

6. Acceptable Use

You agree not to:

Use the Service for any illegal or unauthorized purpose
Violate any laws in your jurisdiction
Infringe upon the rights of others, including intellectual property rights
Transmit any viruses, malware, or harmful code
Attempt to gain unauthorized access to the Service or related systems
Interfere with or disrupt the Service or servers
Use automated systems to access the Service without permission
Impersonate any person or entity
Collect or harvest information about other users
Use the Service to spam, harass, or harm others
Connect social media accounts without proper authorization
Use connected social accounts to violate platform terms or post harmful content
Embed content from Meta platforms in violation of Meta's Terms of Service or Platform Data Use Policy
Scrape, collect, or misuse data from Meta platforms outside of official APIs

7. Content and Data

6.1 Your Content

You retain ownership of all content and data you upload or create through the Service. By using the Service, you grant us a license to use, store, and process your content solely for the purpose of providing the Service.

6.2 Social Media Content

Content retrieved from connected social media accounts remains the property of the account owner or the respective platform. We only access and display this content as authorized by you through OAuth permissions.

7.3 Embedded Content from Meta Platforms

Content embedded from Meta platforms (Facebook, Instagram, Threads) through our Service:

Remains the property of the original content creator or Meta, as applicable
Is subject to Meta's Terms of Service, Community Standards, and Platform Data Use Policy
Is embedded using Meta's official oEmbed API in compliance with Meta's policies
Includes proper attribution and links to the original source

We do not claim ownership of embedded content and respect all intellectual property rights. You must also respect these rights when using embedded content.

7.4 Data Backup

While we implement security measures and regular backups, you are responsible for maintaining your own backups of important data. We are not liable for any loss of data.

Platform Data: We do not store Platform Data obtained through Meta's oEmbed API beyond what is necessary for the immediate embedding request, in compliance with Meta's Platform Data Use Policy.

8. Subscriptions and Payments

The Service may offer various subscription plans with different features and limits. By subscribing to a paid plan:

You agree to pay all fees associated with your selected plan
Fees are billed in advance on a recurring basis (monthly or yearly)
You can cancel your subscription at any time
Cancellation takes effect at the end of the current billing period
Refunds are subject to our refund policy

We reserve the right to change our pricing with reasonable notice. Continued use of the Service after price changes constitutes acceptance of the new pricing.

9. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Conect and is protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

10. Service Availability

We strive to provide reliable service but do not guarantee that the Service will be available uninterrupted, secure, or error-free. We may:

Perform scheduled maintenance that may temporarily interrupt service
Experience outages due to factors beyond our control
Modify or discontinue features with reasonable notice

11. Limitation of Liability

To the maximum extent permitted by law:

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied
We are not liable for any indirect, incidental, special, consequential, or punitive damages
Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim
We are not responsible for any actions taken through connected social media accounts
We are not liable for any loss of data, profits, or business opportunities
We are not responsible for the availability, accuracy, or removal of content embedded from Meta platforms
We are not liable for any violations of Meta's policies that may result from your use of embedded content

12. Indemnification

You agree to indemnify and hold harmless Conect, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights
Any content or actions taken through connected social media accounts
Your violation of Meta's Terms of Service, Platform Data Use Policy, or Community Standards when using embedded content
Any misuse of embedded content from Meta platforms

13. Termination

12.1 Termination by You

You may terminate your account at any time by deleting your account through the Service settings. Upon termination, all connected social media accounts will be disconnected, and your data will be deleted in accordance with our Privacy Policy.

12.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, if you:

Violate these Terms
Engage in fraudulent or illegal activity
Fail to pay subscription fees
Misuse connected social media accounts
Violate Meta's policies when using embedded content

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

Posting the updated Terms on this page
Updating the "Last updated" date
Sending an email notification for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Conect operates, without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: parthc2002@gmail.com

Platform: Conect — Agency Management Platform

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